Set up Face ID or fingerprint

One minute, once, before the demo. Pick the demo account you will use. During the call the clinic sends a secure link and your phone confirms it is you with Face ID or your fingerprint.

How it works

  1. Face ID must be on: Settings → Face ID & Passcode (iOS 16 or newer). Android phones: a screen lock with fingerprint or face.
  2. For passkeys on iPhone also keep Settings → your name → iCloud → Passwords on.
  3. Open this page in Safari on iPhone or in Chrome on Android (not inside a chat app).
  4. Tap Set up next to the account you will use. Your phone asks to save a passkey: look at the phone (Face ID) or touch the sensor. On a laptop, Touch ID or Windows Hello does the same.
  5. Start the call on your computer and keep it there (a phone browser pauses the call audio when you switch tabs). When the agent asks, the page shows a chat message with a link and a QR code: scan it with this phone and confirm, then return to the call.

Demo, fictional accounts. The server keeps only a public key; your face or fingerprint never leaves the phone. The demo cannot tell that you are the fictional patient: it shows how a clinic would bind a patient to a phone when they register. No Face ID? Use the security code shown on the demo account.

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